Holitrip Privacy Policy

Introduction

Welcome to Holitrip, your trusted platform for booking ride-sharing, airport transfers, city tours, and day tours. At Holitrip, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile app, or services.

Information We Collect

We collect information to provide and improve our services, including ride-sharing (searchable by location with vehicle selection), airport transfers, city tours, and day tours. The types of information we collect include:

• Personal Information: Name, email address, phone number, payment details, and other information you provide when creating an account or making a booking (e.g., ride-sharing or tour bookings, which must be made at least 24 hours in advance).
• Booking Information: Details about your travel preferences, such as selected vehicles, tour destinations, and travel dates.
• Usage Data: Information about how you interact with our platform, including IP address, browser type, device information, and pages visited.
• Location Data: For ride-sharing and tour services, we may collect location data to provide location-based search results and booking options, with your consent.

How We Use Your Information

We use the information we collect to:

• Process and manage your bookings for ride-sharing, airport transfers, and tours.
• Provide personalized recommendations based on your location and preferences.
• Communicate with you about your bookings, updates, or promotions.
• Improve our platform's functionality and user experience.
• Ensure the security of our services and prevent fraud.

How We Share Your Information

We may share your information with:

• Service Providers: Third-party partners who assist with booking processing, payment processing, or customer support.
• Travel Partners: Vehicle providers or tour operators to fulfill your bookings.
• Legal Authorities: When required by law or to protect the safety and rights of Holitrip and its users.

We do not sell your personal information to third parties.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.

To exercise these rights, please contact us at privacy@holitrip.com.

Data Security

We implement industry-standard security measures to protect your data, including encryption and secure payment processing. However, no system is completely secure, and we encourage you to use strong passwords and keep your account details confidential.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.